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Right choice for New Car Service

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Are you aware of the fact that you are free to choose where your vehicle is serviced, maintained and repaired, at competitive prices

Hoping to find a bargain at the end of year car sales or want to have your new car serviced for the holidays? Here is some sound advice from Robinson Auto Repairs in Bathurst.
  

Getting a new car is one of the most meaningful investments you will likely make, so you want to do your best to ensure proper care of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
  

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
   

Are you aware of the fact that you are free to choose who services your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

You cannot be told you must return the vehicle to the dealership where you originally aquired it for service or repairs. Provided the work is only done to the manfufacturers specifications by a properly trained person and uses tolerable quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Robinson Auto Repairs mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Robinson Auto Repairs mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Robinson Auto Repairs will also only ever use fluids and lubricants that meet the specifications of the original manufacturer.
  

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the disparity between extended, statutory and manufacturer warranties to ensure you make the right decisions when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be superseded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be vigilant for new car dealers who try to bundle “express” or “extended” warranties, often for free, when processing the sale of your new car. Many of these ‘added’ warranties may include quite precise restrictions or provisions, and are not always what they are cracked up to be. Many times these agreements provide barely any additional benefits not already provided by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a specific car dealership.

Such agreements are very unlikely to point out the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will be travelling to get your car serviced or extended waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.
  



  

 

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